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Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common questions about each of our brands. Whether you're seeking information about our products, services, or support, you’ll find comprehensive answers tailored to your needs.

Below, you’ll find FAQs for each of our featured brands:

Mountain Trike: Discover all-terrain solutions designed for maximum mobility and independence. Learn about our innovative trikes, customization options, and support services.

Metzeler: Explore our range of pressure care mattresses and find answers to questions on product specifications, care instructions, and the best options for individual needs.

Cura Seating: Gain insights into our advanced seating solutions designed for comfort, support, and enhanced mobility. Get information on product features, maintenance tips, and customization services.

WinnCare: Learn more about our healthcare solutions, including patient lifting equipment, and find answers to your inquiries regarding product use, safety guidelines, and after-sales support.

COBI Rehab: Explore a specialised range of bariatric products, offering innovative mobility and hygiene solutions tailored to individual needs. The products are designed to provide enhanced comfort, support, and freedom, improving the quality of life for individuals with limited mobility. From better bathroom hygiene to increased mobility, our solutions promote greater independence and well-being.

Feel free to browse through each section to find the information you need. If you have further questions, our support team is always here to help! Give us a call on 1300 251 545 to speak with someone directly.

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Mountain Trike eKit

The eKit by Mountain Trike brings electric assist to all-terrain mobility, perfect for those who need a bit of extra support to explore off-road or for active users aiming to go further, faster, and tackle tougher terrain. Designed for adventure, the eKit offers enhanced flexibility and power to make every outdoor experience accessible and enjoyable.

At Finch Healthcare, we’re pleased to offer an electric power assist kit, the eKit, compatible with both the Mountain Trike and MT Push models. This versatile add-on provides enhanced support for users who want to explore even further with less effort.

For the Mountain Trike, the eKit offers:

  • Power Assist: Simply twist the throttle to engage electric assistance.
  • Manual Propulsion: Continue to use the lever drive system as usual.
  • Hybrid Option: Combine manual propulsion and throttle for a smooth, assisted ride.

For the MT Push, the eKit enables:

  • Effortless Pushing: The pusher can remove the physical effort by using the thumb throttle located on the handle.
  • Enhanced Terrain Capability: Tackle tougher terrain and enjoy extended adventures together.

Specifications:

  • Motor: 250W, 36V Hub Motor
  • Battery: 12.8Ah, 36V Lithium-Ion, including a mains charger
  • Throttle: Choice of twist grip or thumb lever
  • Display: LCD screen with speed, distance, average/max speed, and power settings
  • Max Speed: 8 mph for Mountain Trike, 3.5 mph for MT Push
  • Settings: 5 power levels, from full power (level 5) to 50% power (level 1)
  • eKit Weight: 6 kg

Contact us to learn more about the eKit and see if it’s the right fit for your all-terrain needs.

 

Check out how to fit the eKit below!

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