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Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common questions about each of our brands. Whether you're seeking information about our products, services, or support, you’ll find comprehensive answers tailored to your needs.

Below, you’ll find FAQs for each of our featured brands:

Mountain Trike: Discover all-terrain solutions designed for maximum mobility and independence. Learn about our innovative trikes, customization options, and support services.

Metzeler: Explore our range of pressure care mattresses and find answers to questions on product specifications, care instructions, and the best options for individual needs.

Cura Seating: Gain insights into our advanced seating solutions designed for comfort, support, and enhanced mobility. Get information on product features, maintenance tips, and customization services.

WinnCare: Learn more about our healthcare solutions, including patient lifting equipment, and find answers to your inquiries regarding product use, safety guidelines, and after-sales support.

Feel free to browse through each section to find the information you need. If you have further questions, our support team is always here to help! Give us a call on 1300 251 545 to speak with someone directly.

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Bariatric Shower Chair Clean

1. What is the weight capacity of the Bariatric Shower Chair Clean?
The chair supports bariatric users with a weight capacity of up to 325 kg.

2. Can the height of the Bariatric Shower Chair Clean be adjusted?
Yes, the seat height is adjustable from 44 to 59 cm, ensuring a comfortable fit for the user.

3. What are the benefits of the butterfly armrests?
The butterfly armrests provide better grip and comfort, preventing the body from getting squeezed when getting in and out of the chair, compared to standard straight armrests.

4. Is the chair easy to clean and maintain?
Yes, the chair features a removable seat pad for easy cleaning. No tools are needed, and the design ensures a hygienic cleaning process.

5. What materials are used in the construction of the chair?
The chair is built with lightweight high-tech tubing for maximum strength and minimal weight, ensuring easy handling and movement.

Bariatric Shower Commode Rise N Tilt

1. What is unique about the Bariatric Shower Commode Rise N Tilt?
This is the world’s first bariatric shower commode that can both lift and tilt the user up to 30°, providing better access for hygiene tasks and improved caregiver ergonomics.

2. What are the armrest options available?
The Rise N Tilt offers both classic and butterfly armrests. The butterfly armrests are designed to provide more comfort and functionality for bariatric users.

3. How does the commode benefit caregivers?
The Rise N Tilt allows caregivers to perform hygiene tasks while maintaining eye contact with the user, improving communication. It also enables a single caregiver to assist with bathing and hygiene, saving time and increasing care efficiency.

4. Can the Rise N Tilt be adjusted for different users?
Yes, the seat depth is adjustable (42/48/54 cm), and the height is adjustable between 55 and 100 cm, allowing customization for user comfort.

Bariatric Shower Commode Tilt

1. What is the weight capacity of the Bariatric Shower Commode Tilt?
The commode has a maximum weight capacity of 325 kg.

2. How much can the Bariatric Shower Commode Tilt recline?
It can recline up to 32 degrees, offering a comfortable alternative for users who may experience discomfort in a prone position.

3. Is the tilt function electric?
Yes, the tilt function is electric, providing easy and controlled adjustments for both users and caregivers.

4. How does the Bariatric Shower Commode Tilt assist caregivers?
The adjustable tilt and ergonomic design provide caregivers with better access for hygiene tasks while allowing them to work in a safe and comfortable position.

Bariatric Shower Commode Wheeler

1. What is the purpose of the Bariatric Shower Commode Wheeler?
This commode is designed to assist bariatric users during transfers to and from the bathroom, in the shower, and during lavatory use, with a weight capacity of up to 325 kg.

2. Can the footrests support significant weight?
Yes, each footrest can carry up to 100 kg and is adjustable in both side and width, allowing for personalized comfort and support.

3. What are the benefits of the split toilet seat?
The split seat design, with a long open hole measuring 44 cm, provides caregivers easy access for assistance, enhancing safety and comfort.

4. How is the chair maintained and cleaned?
The components, including the seat and armrests, can be cleaned with water and a household detergent. The seat can also be removed for thorough cleaning by unscrewing four screws.

Bariatric Shower Commode

1. What is the maximum weight capacity for the Bariatric Shower Commode?
The chair can support users up to 325 kg.

2. Are the armrests adjustable?
Yes, the commode comes with two types of armrests: classic and butterfly armrests. The butterfly armrests offer additional seating width and ease of access.

3. How does the commode facilitate intimate hygiene?
The adjustable footrests and split toilet seat design allow caregivers to access and assist users safely, ensuring intimate hygiene is managed with ease.

4. What are the cleaning instructions for the Bariatric Shower Commode?
The frame components and the seat can be cleaned with water and a household detergent. For a deeper clean, the seat can be removed by unscrewing four screws and must be refastened securely afterward.

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