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Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common questions about each of our brands. Whether you're seeking information about our products, services, or support, you’ll find comprehensive answers tailored to your needs.

Below, you’ll find FAQs for each of our featured brands:

Mountain Trike: Discover all-terrain solutions designed for maximum mobility and independence. Learn about our innovative trikes, customization options, and support services.

Metzeler: Explore our range of pressure care mattresses and find answers to questions on product specifications, care instructions, and the best options for individual needs.

Cura Seating: Gain insights into our advanced seating solutions designed for comfort, support, and enhanced mobility. Get information on product features, maintenance tips, and customization services.

WinnCare: Learn more about our healthcare solutions, including patient lifting equipment, and find answers to your inquiries regarding product use, safety guidelines, and after-sales support.

COBI Rehab: Explore a specialised range of bariatric products, offering innovative mobility and hygiene solutions tailored to individual needs. The products are designed to provide enhanced comfort, support, and freedom, improving the quality of life for individuals with limited mobility. From better bathroom hygiene to increased mobility, our solutions promote greater independence and well-being.

Feel free to browse through each section to find the information you need. If you have further questions, our support team is always here to help! Give us a call on 1300 251 545 to speak with someone directly.

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Cura Contour Chair FAQs

1. What is the Cura Contour Chair?
The Cura Contour Chair is an adjustable positioning chair with 25 adjustment points in its Oyster backrest system. It accommodates extreme postural deformities without customisation and allows for growth, making it a great long-term investment.

 

2. What options are available for the Cura Contour Chair?

    • Colours: Ash/Black, Teal/Blue
    • Electric operation
    • Lap tray
    • Seat cushion upgrades
    • Footplate padding
    • Large fabric selection (available on special order) 

3. Who can benefit from the Cura Contour Chair?
Ideal for individuals with MS, MND, paraplegia, scoliosis, CP, lordosis, kyphosis, elderly, and other neurological conditions.

 

4. What is the warranty on the Cura Contour Chair?

    • Subframe & Wooden Frame: 5 years
    • Electrics, Motors/Gas Struts, Batteries: 2 years
    • Upholstery/Fabric, Handsets, Castors: 1 year

Cura Legacy Chair FAQs

1. What is the Cura Legacy Chair?
The Cura Legacy Chair is a cost-effective, adaptive care chair with Tilt in Space, Backrest Recline, and Elevating Leg Rest. Available in three sizes, including an infant version.

 

2. What options are available for the Cura Legacy Chair?

    • Colours: Ash/Black, Teal/Blue
    • Electric operation
    • Lap tray
    • Seat cushion upgrades
    • Footplate padding
    • Large fabric selection (available on special order) 

3. Who is the Cura Legacy Chair suitable for?
Suitable for individuals with advanced Huntington’s, Parkinson’s, Alzheimer’s, MS, MND, paraplegia, osteoarthritis, stroke, elderly, and other neurological conditions.

 

4. What is the warranty on the Cura Legacy Chair?

    • Subframe & Wooden Frame: 5 years
    • Electrics, Motors/Gas Struts, Batteries: 2 years
    • Upholstery/Fabric, Handsets, Castors: 1 year

Cura Multi Millennium Chair FAQs

1. What is the Cura Multi Millennium Chair?
A riser-lift chair designed for progressive conditions, featuring Tilt in Space, Backrest Recline, Elevating Leg Rest, and Seat Elevation.

 

2. What options are available for the Cura Multi Millennium Chair?

    • Colours: Ash/Black, Teal/Blue
    • Lap tray
    • Seat cushion upgrades
    • Footplate padding
    • Large fabric selection (available on special order) 

3. Who is the Cura Multi Millennium Chair suitable for?
Suitable for individuals with Parkinson’s, Alzheimer’s, MS, MND, osteoarthritis, stroke, elderly, and other neurological conditions.

 

4. What is the warranty on the Cura Multi Millennium Chair?

    • Subframe & Wooden Frame: 5 years
    • Electrics, Motors/Gas Struts, Batteries: 2 years
    • Upholstery/Fabric, Handsets, Castors: 1 year

Cura Multi Porta Care Chair FAQs

1. What is the Cura Multi Porta Care Chair?
The Cura Multi Porta Riser-Lift Chair is designed for progressive conditions, offering Tilt in Space, Backrest Recline, Elevating Leg Rest, and Seat Elevation.

 

2. What options are available for the Cura Multi Porta Care Chair?

    • Colours: Ash/Black, Teal/Blue
    • Lap tray
    • Seat cushion upgrades
    • Footplate padding
    • Large fabric selection (available on special order) 

3. Who can benefit from the Cura Multi Porta Care Chair?
Suitable for individuals with Parkinson’s, Alzheimer’s, MS, MND, osteoarthritis, stroke, elderly, and other neurological conditions.

 

4. What is the warranty on the Cura Multi Porta Care Chair?

    • Subframe & Wooden Frame: 5 years
    • Electrics, Motors/Gas Struts, Batteries: 2 years
    • Upholstery/Fabric, Handsets, Castors: 1 year

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