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Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common questions about each of our brands. Whether you're seeking information about our products, services, or support, you’ll find comprehensive answers tailored to your needs.

Below, you’ll find FAQs for each of our featured brands:

Mountain Trike: Discover all-terrain solutions designed for maximum mobility and independence. Learn about our innovative trikes, customization options, and support services.

Metzeler: Explore our range of pressure care mattresses and find answers to questions on product specifications, care instructions, and the best options for individual needs.

Cura Seating: Gain insights into our advanced seating solutions designed for comfort, support, and enhanced mobility. Get information on product features, maintenance tips, and customization services.

WinnCare: Learn more about our healthcare solutions, including patient lifting equipment, and find answers to your inquiries regarding product use, safety guidelines, and after-sales support.

COBI Rehab: Explore a specialised range of bariatric products, offering innovative mobility and hygiene solutions tailored to individual needs. The products are designed to provide enhanced comfort, support, and freedom, improving the quality of life for individuals with limited mobility. From better bathroom hygiene to increased mobility, our solutions promote greater independence and well-being.

Feel free to browse through each section to find the information you need. If you have further questions, our support team is always here to help! Give us a call on 1300 251 545 to speak with someone directly.

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Why Choose Finch Healthcare

Quality Equipment

We supply retail partners with quality equipment for individuals with special needs, disabilities or the elderly.

Industry Knowledge

Our team is knowledgeable about disability care and committed to outstanding customer service.

Retail Support

We offer expert training and support to ensure the end client receives the best possible equipment solution.

Our Latest Products

I have an aged Care Client who requires a trial of a queen-sized Metzeler Mattress with view to purchase if it meets her needs. I’m going Metzeler first as I haven’t had anyone that hasn’t liked it.

Jemma

Occupational Therapist

I bought a Mountain Trike in 2015 when living in Wales it changed my life, not only is it a all terrain wheelchair, it also keeps you fit using your middle core and strengthening your arms, after being a marathon and fell runner for many years, and having an accident in 2014 which changed my life, the Mountain Trike has given me back my mogo. I am 65 years old and now living in Perth enjoyinf all the cycling tracks, the weather etc so there is no age limit to this wheelchair please give it a try it might change your life too!

Diane

Mountain Trike User

My client thoroughly enjoys her Metzeler Mattress and “feels like a queen”. She has found the mattress helps her sleep much better than her previous systems she was using.

Courtney Jennings

Occupational Therapist

In my professional practice I have worked alongside Richard as a seating expert with more than half a dozen of my clients. He has a unique understanding of the seating needs of highly complex clients with severe Cerebral Palsy, Spastic Quadriplegia – GMFCS V across all domains of their functional life on an educational, social, physical and environmental level. Richard has successfully been able to position my most complicated clients whose physical and postural needs are complex, into comfortable, safe seating, greatly enhancing their quality of life!

Dianne Tsatas

Physiotherapist

As an Occupational Therapist I am constantly on the hunt for equipment specialists that show a genuine interest in getting good outcomes for my clients, provide a responsive and reliable service, have excellent industry knowledge and offer honest advice. Finch ticks all these boxes.

Coralie Cooper

Will & Way Therapy Services

My client T.B was climbing out of their previous bed to sleep with mum. This has now stopped; he is happy to remain in his current bed because of his new Metzeler mattress. He will now even ‘relax’ in bed to listen to music or chill out as well – he never did this before.

Kirsten Lieshout

Team Leader & Occupational Therapist
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