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Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common questions about each of our brands. Whether you're seeking information about our products, services, or support, you’ll find comprehensive answers tailored to your needs.

Below, you’ll find FAQs for each of our featured brands:

Mountain Trike: Discover all-terrain solutions designed for maximum mobility and independence. Learn about our innovative trikes, customization options, and support services.

Metzeler: Explore our range of pressure care mattresses and find answers to questions on product specifications, care instructions, and the best options for individual needs.

Cura Seating: Gain insights into our advanced seating solutions designed for comfort, support, and enhanced mobility. Get information on product features, maintenance tips, and customization services.

WinnCare: Learn more about our healthcare solutions, including patient lifting equipment, and find answers to your inquiries regarding product use, safety guidelines, and after-sales support.

COBI Rehab: Explore a specialised range of bariatric products, offering innovative mobility and hygiene solutions tailored to individual needs. The products are designed to provide enhanced comfort, support, and freedom, improving the quality of life for individuals with limited mobility. From better bathroom hygiene to increased mobility, our solutions promote greater independence and well-being.

Feel free to browse through each section to find the information you need. If you have further questions, our support team is always here to help! Give us a call on 1300 251 545 to speak with someone directly.

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Metzeler Pressure Care Mattress

Unlike other dynamic support surfaces, Pure Air immerses and offloads the patient by operating at industry-leading internal cell pressures. Combined with a pioneering figure of 8 air cell design and technology that provides a cell inflation changeover like no other, patient comfort is optimised due to low interface pressures and smooth surface movement. Increased patient safety is achieved, via a sophisticated yet simple-to-understand system of integrated alerts, and the intuitive control unit delivers therapy quietly and consistently, supporting the most vulnerable patients to rest and sleep.

 

  • Durable reinforced mattress edge: Reinforced foam edges for transferring on and off the bed which assists carers or physios with clinical care and minimises potential for rolling back into or off the mattress.
  • Multizone support system: The unique tubular structure in the core of this mattress is zoned to support the spine and has optimal pressure redistribution properties.
  • Waterproof and breathable cover: Visco-elastic waterproof and breathable cover aids moisture management. It’s also easy to remove and washable up to 95°C.
  • Optimal temperature management: The revolutionary tubular structure, together with a choice of either a soft or medium foam castellated overlay across the top and bottom of the tubular inner core provides optimal cross ventilation horizontally and vertically for thermo-regulation requirements of your clients.
  • Environmentally friendly design: Most foam mattresses are derived from a mix of petrochemicals which are biproducts of refining petrol or gasoline. The Metzeler mattress is manufactured from natural, non-toxic, non-petroleum-based materials, including sunflower oil and other environmental materials.
  • Available Sizes: Single, King Single, Double, Queen
  • Firmness: Soft, Medium
  • Minimum Weight: 20kg

Rubex Duo Cell Patented Technology

Rubex Duo Cell consists of approximately 50% small and large pores. The large pores reduce pressure and the small ones provide soft pressure support. It also provides excellent air permeability and moisture transport to help create a constant bed temperature. The foam reacts only to body pressure providing constant support over a wide temperature range (-5°C – +40°C.)

Mattress Size Firmness Dimensions Product Code
Single Medium 900x2000x180mm 729595-ADM090
Single Soft 900x2000x180mm 732758-ADS090
King Single Medium 1050x2000x180mm 729611-ADM105
King Single Soft 1050x2000x180mm 732757-ADS105
Double Medium 1350x2000x180mm 721972-ADM135
Queen Medium 1520x2000x180mm 721970-ADM152
Split Queen Medium 760x2000x180mm 721967-ADM076

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