Submit Your Warranty Claim for Finch Healthcare Products

Thank you for choosing Finch Healthcare

We appreciate your trust in us and are committed to providing you with the best possible service. To ensure a smooth and efficient warranty process, please complete this interactive form with as much detail and clarity as possible. Providing comprehensive information will help us address your request promptly and minimise the need for follow-ups.

This warranty form applies to all Finch Healthcare products, including Cura, Metzeler, Winncare, Mountain Trike, Cobi Rehab, Anatomic Sitt and related accessories.

Please ensure that your submission includes the following requirements: 

Completed contact details: 

• Full Name

• Email Address

• Phone Number

   

Issue Description:

• Provide a clear and detailed explanation of the issue.

• Outline any troubleshooting steps you have taken before contacting us.

Order Details:

• Order Number (if you are not a distributor, specify where the product was purchased).

Product Information:

• Serial Number (found on Cura Seating chairs or product barcodes).

• Product Name and Size.

Photographs:

• Clear images of the product.

• Close-up images showing the specific issue.

• Photos of serial numbers or barcodes where applicable.

Please note that if photos are not included, we may need to request them separately, which could delay the warranty process.

Once you've gathered all the necessary details, please submit the form. Our team will review your request and get back to you as soon as possible.

Thank you for choosing Finch Healthcare. Your satisfaction is our priority, and we are here to support you.