ARTG, servicing and warranty information for Finch products. Scroll down to appropriate product information you are looking for.
Metzeler Mattresses
Metzeler Mattresses Warranty
| Foam Structural Integrity | Eight Years |
| Cover | Three Years |
| Clinical Service Life – Normal Use | Ten Years |
Metzeler Mattresses Service
| Foam Structure | Check every cover wash |
| Cover | Wash and dry as required, regular checks for strike through or fluid ingress |
Metzeler Mattresses ARTG Number
363471
Metzeler Mattresses Standards
| Water Impermeability | DIN EN 20811 |
| Flame Retardant | DIN EN ISO 12952-1 & -2 BS 7175 sec. 3 crib 5 BS 7175:1989 Section 3 |
| Water Vapour Permeability | DIN 53122 / CLIMATE B |
| Biocompatible | DIN EN ISO 10993-5 & -10 |
| Surgical Clothing and Drapes – Requirements and test methods | UNI EN 13795 UNI EN ISO 22610 |
| Biological evaluation of medical devices – Part 10: Tests for irritation and skin sensitization | ISO 10993-10:2010(E) Annex D) 19 |
| Standard Protocol for Measuring Immersion of Full Body Support Surfaces Envelopment with Dual Semispherical Indenter Envelopment Heat & Moisture Dissipation Characteristics Sweating Guarded Hot Plate Method Support Surface Horizontal Stiffness |
ANSI/RESNA SS-1:2019
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Winncare Mattresses
Winncare Mattresses Warranty
| Mattress Internal Components | Three Years |
| Cover | Three Years |
| Pump | Three Years |
| Clinical Service Life – Normal Use | Six Years |
Winncare Mattresses Service
| Pure Air 8 Service | Once a year minimum |
| Covers | Wash and dry as required, regular checks for strike through or fluid ingress |
| Pure Air 120 | Once a year minimum |
| Filters | Checked and replaced every three months |
Winncare Mattresses ARTG Number
363471
Winncare Mattresses Standards
| EMDN Code & Term | V080701 Active anti-bedsore medical mattresses |
| Risk Classification | Risk Classification: Class I medical device according to the regulation (EU) 2017/745, Annex VIII, rule 1 |
| Harmonised Standards Applied | EN ISO: 13485:2016, 14971:2012, 15223-1:2016, 10535:2006 |
| Basic UDI-DI | 50564619DYN_PUP3N |
| Quality Management System | ISO-13485-2016 |
| Safety Standards | BS EB 60601-1:2006+A13:2024 IEC 60601-1-11, IEC 60601-1-2, BS EN 61000, IEC 61000-3-3, IEC 61000-3-2, IEC 61000-4-2, IEC 61000-4-4, IEC 61000-4-5, IEC 61000-4-11, IEC 61000-4-8, IEC 61000-4-6, IEC 61000-4-3 |
| Biocompatibility Standards (Skin & Patient Contact) | SO 10993 series — Biological evaluation of medical devices
ISO 10993-1: Evaluation and testing within a risk management process ISO 10993-5: Tests for in vitro cytotoxicity ISO 10993-10: Tests for irritation and skin sensitization ISO 10993-23: Tests for irritation (skin and mucosal surfaces) |
| Infection Control & Hygiene | ISO 16603 / ISO 16604 — Resistance of materials to penetration by blood and body fluids / blood-borne pathogens
EN ISO 22610 — Resistance to wet bacterial penetration (commonly referenced alongside UNI EN 13795) EN ISO 22612 — Resistance to dry microbial penetration ISO 14272 (and related) — Cleanability and disinfectant resistance |
| Flammability Standards (Hospital Safety) | BS 7175 — Flammability testing for bed mattresses and components used in hospitals (UK/NHS standard)
Crib 5 / Source 5 test — Specific ignition resistance test (often cited in Australia & UK healthcare tenders) CAL TB 129 (California Technical Bulletin) — Full-scale flammability test for mattresses EN 597-1 & EN 597-2 — Smouldering cigarette and match flame tests |
| Performance & Durability | SO 12947 (Martindale Test) — Abrasion resistance of fabrics
ISO 811 — Hydrostatic head test (liquid barrier performance) ISO 14126 — Protective clothing against infective agents (often adapted for mattress covers in clinical use) EN 13795 (for surgical textiles, sometimes referenced in infection-barrier bedding) |
Mountain Trike
Mountain Trike Warranty
| MT Manufactured Parts | Three Years |
| Battery | One Year |
| Third Party Parts | According to each manufacturer |
| Clinical Service Life – Normal Use | Ten Years |
Mountain Trike Service Interval
| Full Service by Technician | Every six months or fifty hours of riding |
| General Cleaning | After every ride |
| Drive, Lubrication, Brakes and Steering | See owners manual |
| Bedding in Period | Thirty days or three to five hours |
Mountain Trike ARTG Number
429750
Mountain Trike (Manual) Standards
| Mountain Trike Manual Models | EN Standards 12182, 12183, 12184, 14971 |
Mountain Trike (eTrike) Standards
| Mountain Trike eTrike Models | EN15194
AS EN 12182:2015 [Current] Assistive products for persons with disability — General requirements and test methods AS ISO 14971:2020 [Current] Medical devices – Application of risk management to medical devices |
Cura Seating
Cura Seating Warranty
| Frame | Ten Years |
| Upholstered Parts | Two Years |
| Wearing Parts | Two Years |
| Clinical Service Life – Normal Use | Ten Years |
Cura Seating Service Interval
| Service by Technician | One Year |
Cura Seating ARTG Number
288382
Cura Seating Standards
| The Chair | AS/NZS 4688.2-2000 Part 2,3,4 |
Anatomic Sitt - Starfish Commode
Anatomic Sitt - Starfish Commode Warranty
| Frame | One Year |
| Upholstery | One Year |
| Wearing Parts | One Year |
| Clinical Service Life – Normal Use | Five Years |
Anatomic Sitt - Starfish Commode Service Interval
| Service by Technician | At least every six months |
| Cleaning Requirements | See manual |
| Prior to Each Use | See checklist in manual |
Anatomic Sitt - Starfish Commode ARTG Number
178577
Anatomic Sitt - Starfish Commode Standards
| Standards | Class I medical device under the EU Medical Device Regulation (EU MDR 2017/745, Annex VIII) |
| Toileting for people with disabilities | AS/NZS 3973 |
| Wheelchair/commode performance & safety | AS/NZS ISO 7176 series |
| Medical device compliance basics | AS/NZS 13485, 14971, 10993 |
| Fire safety of soft parts | AS/NZS 1530.3 |
| Cleaning/reprocessing in clinical settings, if reused in hospitals | AS/NZS 4187 |
| Harmonised Standards | EN ISO 21856:2022
EN ISO 14971:2020 EN ISO 15223-1:2016 |